For Members
Member Benefits and Tools

Commonly used tools and resources

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If you need additional information, here are our main support links

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It’s easy to set up recurring payments

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Member Resources

Access your plan documents and more

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Denied coverage?

Learn how to file an appeal or grievance

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Health Survey

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Jefferson Health Plans is committed to transparency in coverage. 

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Commonly Asked Questions

If you’re having issues with our member portal, please call Member Relations at 1-833-422-4690 (TTY 1-877-454-8477).

To learn more about benefits offered by Jefferson Health Plans, log into the member portal. You can also find helpful information and plan documents in the Member Resources section.

The easiest way to find a doctor is to use our online provider search tool to find a list of in-network providers.

Your member ID and other important information about your plan can be found on your Jefferson Health Plans ID card. You will receive your card in the mail and can also access your card, or request a card, by logging into the member portal.

You can find your plan name on your ID card.

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