Find a Doctor
Search our online directory to find in-network doctors, hospitals, facilities, pharmacies and specialty services. These providers can help you get care when you need it.
You can search for providers by entering:
- The provider's name
- Your member ID (or select your plan to see covered providers)
- Your zip code or county to find nearby providers
- The type of specialty from the listed categories
Not sure where to go for care? We've got you covered.
When you need to see a doctor, you’ve got options, but knowing where to go isn’t always easy. Here’s a quick guide to help you navigate your health needs and understand where to turn for care.
Virtual Care
With JeffConnect, you have access to virtual care 24/7, at no cost to you. Virtual care is a good option for addressing common medical concerns like colds, coughs, fevers, and digestive issues, all from the comfort of your home. Get started at JeffConnect.org or by downloading the JeffConnect app.
Primary Care Provider
Your primary care provider (PCP) offers personalized care and routine checkups, including yearly well visits, vaccinations, sick visits, and ongoing care. Plus, your first visit each plan year is $0,* making it easy to start building a relationship with your PCP.
Virtual Primary Care
Virtual primary care offers convenient, accessible long-term primary care support from the comfort of home with the same clinician for every visit. Call 1-800-533-3669 to schedule.
Urgent Care
For non- life-threatening concerns like minor allergic reactions, cuts, burns, and sprains, you can consider urgent care centers. Many offer walk-in appointments and extended hours. Your out-of-pocket costs will typically be lower than an Emergency Room visit.
Emergency Room
In case of a life-threatening emergency, you should go straight to the emergency room. If you are experiencing signs of heart attack, stroke, severe injury, or medical emergency, call 911 or go to the emergency room. While out-of-pocket costs are higher than other options, your health and safety are the top priority.
*When choosing a Tier 1 provider for HMO plans and an in-network provider for PPO plans. One $0 visit per plan year.
Road to Recovery: Reminder for After a Hospital Stay
Nobody plans for an ER visit or an overnight hospital stay, but sometimes it happens. If you’ve recently visited the ER or been admitted to the hospital, be sure to follow the discharge instructions from your doctor. This can make a big difference in helping you feel better faster and avoid another trip back to the hospital.