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Privacy Practices

At Jefferson Health Plans, we understand the importance of keeping your personal information private, and we take our obligation to do so seriously.

woman looking thoughtfully at her computer screen

Keeping Data Private

Jefferson Health Plans uses information about members to help improve their health. We protect the privacy of race, ethnicity, language, gender identity or sexual orientation data. Learn more about how we are Keeping Members' Race, Ethnicity, Language, Gender Identity or Sexual Orientation Information Private.

Data Retention

Generally, we store personal data for as long as is necessary to provide the services, and for a reasonable retention period in accordance with applicable law and industry standards. Our usual storage period is ten (10) years, unless dictated otherwise by legal requirements and/or our corporate policies.

HIPAA Notice of Privacy Practices and Privacy Forms

Below are Notice of Privacy Practices (NPP) statements describing how medical information about you, as a Jefferson Health Plans Member, may be used and disclosed, and how you can get access to your information.

Also available are forms that you, as a Jefferson Health Plans member, or your personal representative, may use to exercise your privacy rights relating to the health information Jefferson Health Plans creates, obtains, and/or maintains about you.

All privacy and HIPAA forms are available below in fillable/downloadable PDF format. All forms can be mailed, emailed or faxed to the Privacy Services department at the contact information below.

Jefferson Health Plans
CHIP


Notice of Privacy Practices

View in English | Español


Member Privacy Forms

Request for Access to Protected Health Information (PHI)
View in: English | Español

Authorization for the Use or Disclosure of PHI
View in: English | Español

Request for Amendment of PHI
View in: English | Español

Request for Restriction on the Use or Disclosure of PHI
View in: English | Español

Request for Alternative Communications
View in: English | Español

Consent for Release of Sensitive Information
View in: English | Español

Revocation/Cancellation of Authorization
View in: English | Español

Jefferson Health Plans
Everwell


Notice of Privacy Practices

View in English | Español


Member Privacy Forms

Request for Access to Protected Health Information (PHI)
View in: English | Español

Authorization for the Use or Disclosure of PHI
View in: English | Español

Request for Amendment of PHI
View in: English | Español

Request for Restriction on the Use or Disclosure of PHI
View in: English | Español

Request for Alternative Communications
View in: English | Español

Consent for Release of Sensitive Information
View in: English | Español

Revocation/Cancellation of Authorization
View in: English | Español

Jefferson Health Plans
Individual and Family Plans


Notice of Privacy Practices

View in English | Español


Member Privacy Forms

Request for Access to Protected Health Information (PHI)
View in: English | Español

Authorization for the Use or Disclosure of PHI
View in: English | Español

Request for Amendment of PHI
View in: English | Español

Request for Restriction on the Use or Disclosure of PHI
View in: English | Español

Request for Alternative Communications
View in: English | Español

Consent for Release of Sensitive Information
View in: English | Español

Revocation/Cancellation of Authorization
View in: English | Español

Jefferson Health Plans
Medicare Advantage


Notice of Privacy Practices

View in English | Español


Member Privacy Forms

Request for Access to Protected Health Information (PHI)
View in: English | Español

Authorization for the Use or Disclosure of PHI
View in: English | Español

Request for Amendment of PHI
View in: English | Español

Request for Restriction on the Use or Disclosure of PHI
View in: English | Español

Request for Alternative Communications
View in: English | Español

Consent for Release of Sensitive Information
View in: English | Español

Revocation/Cancellation of Authorization
View in: English | Español

Contact Information

If you have any questions about the Privacy Practices or if you think your privacy rights have been violated, you may contact the Jefferson Health Plans Privacy Office directly by postal mail at the address below or by sending an email:

Jefferson Health Plans
HIPAA Privacy Services
1101 Market Street, Suite 3000
Philadelphia, PA 19107

Email: PrivacyOfficial@jeffersonhealthplans.com
Fax: 267-515-6666