Contact Jefferson Health Plans

Jefferson Health Plans is committed to helping our members and provider partners get the information they need. Please use the dropdowns below to contact the correct department, or send us a secure message.

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Contact Specific Departments
Plan Shopping Assistance

1-844-985-5112 (TTY 711)

Licensed benefit advisors are available seven days a week, 8 am - 8 pm from November 1 - January 31; and 8 am - 6 pm, Monday - Friday, from February 1 - October 31.

Member Relations

1-833-422-4690 (TTY 1-877-454-8477)
We are available from 8 am – 8 pm, seven days a week, from October – March 31 and 8 am – 8 pm, Monday through Friday, from April 1 – September 30.

Provider Services

For health care professionals:
1-888-991-9023

Pharmacy Services

For health care professionals:
1-866-841-7659