Each year, we survey our network to determine if our providers are meeting the access, appointment, and telephone availability standards, as set by the Department of Human Services (DHS) for Jefferson Health Plans EverWell and Jefferson Health Plans CHIP members, and by the Centers for Medicare & Medicaid Services (CMS) for Jefferson Health Plans Medicare Advantage and Jefferson Health Plans Individual and Family Plans members.

Completing the survey is mandatory for provider types listed at JeffersonHealthPlans.com/AASurvey. Within the survey, you may now attest that your response applies to multiple locations and/or Tax IDs, as long as they are the same provider type and all answers are the same.

To begin your survey, you will need your survey ID, which was shared in a previous communication. If you need assistance with your survey ID, please contact us at AAsurvey@jeffersonhealthplans.com.