Health Partners Plans Medicaid is now called Jefferson Health Plans EverWell, and Health Partners Plans CHIP is now called Jefferson Health Plans CHIP.
Does this change my status as a provider in your Medicaid or CHIP networks?
No. There is no impact to your status in our Medicaid and CHIP networks.
Are my contracts or reimbursement affected?
No. Existing contracts, reimbursement, credentialing, and payment processes remain unchanged.
Did my points of contact change?
No. All phone numbers and points of contact will remain the same. Our teams will continue to provide you with timely support and problem-solving.
Did members’ benefits or networks change?
No. Members will keep the same benefits, providers, hospitals and care teams.
Did members receive new ID cards?
Members will receive a new Jefferson Health Plans ID card in the mail. Until then, expect members to keep using their current Health Partners Plans ID card. Both ID cards will be valid through 2026.
Why the name change?
Our Medicaid and CHIP plans have joined our Medicare Advantage and Individual and Family plans under the Jefferson Health Plans name.
Who should I call if I have questions?
If you have questions, please call the Provider Services Helpline at 1-888-991-9023.