Provider Rebrand FAQ

Health Partners Plans Medicaid is now called Jefferson Health Plans EverWell, and Health Partners Plans CHIP is now called Jefferson Health Plans CHIP.

No. There is no impact to your status in our Medicaid and CHIP networks. 

No. Existing contracts, reimbursement, credentialing, and payment processes remain unchanged.

No. All phone numbers and points of contact will remain the same. Our teams will continue to provide you with timely support and problem-solving.

No. Members will keep the same benefits, providers, hospitals and care teams. 

Members will receive a new Jefferson Health Plans ID card in the mail. Until then, expect members to keep using their current Health Partners Plans ID card. Both ID cards will be valid through 2026.

Our Medicaid and CHIP plans have joined our Medicare Advantage and Individual and Family plans under the Jefferson Health Plans name.

If you have questions, please call the Provider Services Helpline at 1-888-991-9023.