Update to Mailing Addresses for Paper Claims

October 20, 2025

Effective December 1st, 2025, Imagenet will be responsible for the intake of paper claims submissions for all Jefferson Health Plans and Health Partners Plans lines of business. As a result, the mailing addresses for all paper claims submissions have been updated.

Please note, there will be no changes to the Electronic Payor ID numbers, and we continue to strongly recommend electronic claims submissions

Please use the following addresses for paper claims submissions:

Health Partners Plans Medicaid, Health Partners Plans CHIP, Jefferson Health Plans Medicare Advantage HMO/DSNP, Jefferson Health Plans Individual and Family Plans:

Electronic Payor ID #80142
PO Box 21228
Tampa, FL 33622

Jefferson Health Plans Medicare Advantage Pennsylvania PPO:

Electronic Payor ID #RP099
PO Box 21247
Tampa, FL 33622

Jefferson Health Plans Medicare Advantage New Jersey PPO:

Electronic Payor ID #NJ099
PO Box 21367
Tampa, FL 33622

If you have any questions, please visit our website at www.healthpartnersplans.com/home/providers, or contact the Provider Services Helpline at 1-888-991-9023, Monday-Friday, 9:00 a.m. to 4:30 p.m.