May 27, 2025

We have learned that some Rite Aid Pharmacy locations across Pennsylvania could close their doors, which will affect prescriptions filled at these pharmacies by our Health Partners Plans/Jefferson Health Plans members.

Finding an Alternative Pharmacy

You or your patient can easily locate another local pharmacy using our online provider directory. To access the directory and find a complete list of participating pharmacies by ZIP code, please visit our Provider Directory page.

• Select the appropriate Plan Name, enter the ZIP Code, select “Pharmacy,” and click “Search Providers.”

Keep these points in mind when transferring prescriptions:

• Remaining refills. If there are refills left on the current prescription, patients may request a transfer from their Rite Aid pharmacy to another participating pharmacy.
• New prescriptions. When writing a new prescription, make sure it is submitted directly to the patient's new pharmacy.
• Closed before transfer. If the patient's Rite Aid pharmacy location closes before their prescription is transferred, a new prescription must be written.

We have also notified our impacted members of the potential Rite Aid closures. Our members may contact us for assistance finding a new in-network pharmacy by calling the number on the back of their Health Partners Plans/Jefferson Health Plans ID card.

If you have any questions, please call our Provider Services Helpline at 1-888-991-9023 (Monday – Friday, 9 a.m. – 5:30 p.m.).

Thank you for being a valued provider for members in one or more of our health plans: Health Partners Plans Medicaid, Health Partners Plans CHIP, Jefferson Health Plans Medicare Advantage, and/or Jefferson Health Plans Individual and Family Plans.