May 12, 2025
Each year, we survey our network to determine if our providers are meeting the access, appointment, and telephone availability standards, as set by the Department of Human Services (DHS) for Health Partners Plans Medicaid and Health Partners Plans CHIP members, and by the Centers for Medicare & Medicaid Services (CMS) for Jefferson Health Plans Medicare Advantage and Jefferson Health Plans Individual and Family Plans members.
The 2025 Provider Access, Appointment and Telephone Availability Standards Survey is now available. We ask that you complete this brief survey by Friday, June 13, 2025.
Please reference the letter faxed to your office on May 13, 2025 for your “Survey ID” number.
If you have any questions or are unsure of your Survey ID number, please send an email to AASurvey@jeffersonhealthplans.com.