The Centers for Medicare & Medicaid Services (CMS) sometimes change the coverage rules that apply to an item or service under Medicare. When they do make changes, they share them as a National Coverage Determination (NCD) – and we make sure our members are aware of the changes, too.
NCDs tell you:
CMS has issued the following National Coverage Determinations since 2022. Visit the CMS website to learn about determinations prior to 2022.
For help with questions about benefits or using your plan, please call Member Relations at 1-866-901-8000 (TTY 1-877-454-8477).
From October 1 to March 31, we’re available 8 a.m. to 8 p.m., 7 days a week (closed on Thanksgiving and Christmas). And from April 1 to September 30, we’re available 8 a.m. to 8 p.m., Monday to Friday.