Member Resources

How To Change Your Coverage

If you need to change your Medicare coverage during an enrollment period, Jefferson Health Plans is here to help.

If you want to change to:

This is what you should do:

Another Medicare health plan (within Jefferson Health Plans, or another Medicare plan)

Enroll in the new plan.

You will automatically be disenrolled from your existing Jefferson Health Plans Medicare plan when your new plan's coverage begins.

Original Medicare with a separate Medicare prescription drug plan

Enroll in the new Medicare prescription drug plan.

You will automatically be disenrolled from your existing Jefferson Health Plans Medicare plan when your new plan's coverage begins.

Original Medicare without a separate Medicare prescription drug plan. Note: If you disenroll from a Medicare prescription drug plan and go without creditable prescription drug coverage, you may need to pay a late enrollment penalty if you join a Medicare drug plan later.

Send us a written request to disenroll. Call Member Relations at 1-866-901-8000 (TTY 1-877-454-8477) if you need help on how to do this.

Or contact Medicare at 1-800-MEDICARE (1-800-633-4227), 24 hours a day, seven days a week, and ask to be disenrolled. TTY users should call 1-877-486-2048.

You will be disenrolled from your Jefferson Health Plans Medicare plan when your coverage in Original Medicare begins.

To update your plan or member information, please call Member Relations at:

1-866-901-8000
(TTY 1-877-454-8477)

October 1 – March 31, we’re available 8 a.m. – 8 p.m. seven days a week (closed on Thanksgiving and Christmas).

April 1 – September 30, we’re available 8 a.m. – 8 p.m. Monday through Friday

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