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Contact Jefferson Health Plans

Jefferson Health Plans is committed to helping our members and provider partners get the information they need. Please use the dropdowns below to contact the correct department or to send us a secure message.

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Contact Specific Departments

1-833-477-4773 (TTY 711)

Licensed benefit advisors are available 8 a.m. to 8 p.m., 7 days a week, from October 1 to March 31 (closed on Thanksgiving and Christmas), and 8 a.m. to 8 p.m., Monday to Friday, from April 1 to September 30.

1-866-901-8000 (TTY 1-877-454-8477)

From October 1 to March 31, we’re available 8 a.m. to 8 p.m., 7 days a week (closed on Thanksgiving and Christmas). And from April 1 to September 30, we’re available 8 a.m. to 8 p.m., Monday to Friday.

For health care professionals:
1-888-991-9023

For health care professionals:

1-866-841-7659

We can provide interpreter services at no cost to you.

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